We got a call from APD that our stollen vehicle was recovered. We called Gene’s like the police said to, the woman that answered the phone was so rude. When asking her questions of where our vehicle was she stated that it was 4:30 am. Then she tells us she don’t have our vehicle we had to call APD back. Well we ended up showing up to the tow yard at 8:03 am and we walk in the lady at the from seat of the Puyallup location so was so rude. She said that I had to leave the office because I (the spouse) wasn’t the registered owner. This place is so unprofessional. I would never recommend using there services. If I could give them 0 stars I would.
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